Last updated: September 14, 2026
Orlando Roof Co. is a trade name of Topline Roofing & Construction LLC, a licensed Florida roofing contractor (CCC1336601), 3708 Town Center Blvd D, Orlando, FL 32837. This policy explains what we collect on orlandoroof.com, why, who helps us handle it, and the choices you have. “We” and “us” mean Topline Roofing & Construction LLC.
What we collect
When you use the instant quote or a contact form
- The property address you enter.
- Your name, phone number and email address.
- What you tell us about your project, such as your timeline and preferred inspection time.
- Your consent to be contacted, with the date and the wording you agreed to.
Automatically
- A scrambled (one-way hashed) form of your IP address, used only to stop spam and abuse of the quote tool. We do not store your IP address itself with your request.
- Basic browser and device information our security and analytics tools need (see below).
- Cookies and similar technologies used by Google Analytics and Cloudflare.
We do not collect payment card details, Social Security numbers or other sensitive information on this website.
How we use it
- To look up your roof, measure it from satellite and aerial imagery, and show you price ranges.
- To contact you about your roof by phone, text or email, and to schedule a free inspection.
- To prepare an estimate or proposal if you ask for one.
- To keep the website and the quote tool secure and to stop spam and automated abuse.
- To understand, in aggregate, how visitors use the site so we can improve it.
- To keep records we are required to keep, and to protect our legal rights.
Text messages and calls
If you check the consent box, you agree that Topline Roofing & Construction LLC (Orlando Roof Co.) may call, text or email you about your roof at the number and email you provide, including by automated technology. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to stop texts. You can also ask us to stop calling or emailing at any time using the contact details below.
We do not sell, rent or share your mobile number or your text-messaging consent with anyone else for their own marketing.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the website and respond to you, and only for that purpose:
- Google: address lookup, maps, satellite and aerial imagery and roof data used to measure your roof (your address is sent to Google for this). Google Analytics measures site usage. Google’s privacy policy: https://policies.google.com/privacy
- Cloudflare: security checks that tell people from bots (Turnstile), and secure delivery of the quote tool. Cloudflare’s privacy policy: https://www.cloudflare.com/privacypolicy/
- Our website host and our email and messaging providers, which deliver your request to our team.
- AccuLynx, the system we use to manage customer requests and jobs.
We may also disclose information if the law requires it, to protect our rights or safety or those of others, or as part of a sale or merger of our business.
Google Analytics
We use Google Analytics to see how visitors use the site (for example, which pages are visited and whether someone reaches the price step). Your name, phone number, email address and street address are not sent to Google Analytics. You can opt out with Google’s browser add-on: https://tools.google.com/dlpage/gaoptout
How long we keep it
- A roof lookup that never becomes a request is deleted within 8 days.
- Requests from people who contact us are kept for 24 months after our last contact, then deleted, unless you become a customer.
- Customer records, contracts and job records are kept as long as we need them for warranty, legal, tax and insurance purposes.
- Anti-abuse records are deleted within a few days.
Your choices
You can ask us to:
- tell you what personal information we hold about you;
- correct it;
- delete it, unless we must keep it for legal, warranty or tax reasons;
- stop contacting you.
Contact us at sales@topline-roofing.com or (407) 600-4137. We will answer within 30 days.
Security
We use encrypted connections (HTTPS), restricted access and anti-abuse checks to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.
Children
This website is for adults. We do not knowingly collect information from children under 13.
Other websites
Our pages may link to or embed content from other websites, such as maps and videos. Those sites have their own privacy policies.
Changes
We may update this policy. The “Last updated” date at the top shows when it last changed.
Contact
Topline Roofing & Construction LLC (Orlando Roof Co.)
3708 Town Center Blvd D, Orlando, FL 32837
sales@topline-roofing.com · (407) 600-4137
